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FREQUENTLY ASKED QUESTIONS

FAQs

Do you handle third-party accident claims? Yes, we manage third-party accident repairs and deal directly with insurers on your behalf, making the process as straightforward as possible.

Do you provide courtesy cars during repairs? Courtesy cars are available for third-party accident claims, subject to availability.

How much does it cost to repair a car scratch in Essex? Costs vary depending on the size and location of the scratch, but we always provide a clear, no-obligation estimate before starting work.

Do you repair dents without repainting? Yes, where possible we use paintless dent removal (PDR) techniques, which are cost-effective and preserve your car’s original finish.

Do you offer alloy wheel refurbishments and wheel colour swaps? Yes, we refurbish damaged alloys and also offer wheel colour swaps if you’d like to give your alloys a completely new look.

Do you provide full car body resprays or colour changes? Yes, we carry out full body resprays, including complete colour changes, to restore or transform your vehicle’s finish.

Can you repair my car before I return it at the end of a lease or finance agreement? Yes, we specialise in lease and finance return repairs to help you avoid end-of-contract charges for scratches, dents, and accident damage.

Do you check cars for fair wear and tear before lease or finance returns? Yes, we inspect your vehicle against fair wear and tear standards, highlight items likely to incur charges, and can repair them before return.

Do you repair all makes, models and ages of vehicles? Yes, we work on all makes, models and ages - from everyday cars to prestige and classic vehicles.

Do you offer collection and delivery? Yes, we provide a local collection and drop-off service to make repairs more convenient.

IF YOU HAVE ANY OTHER QUESTIONS, PLEASE CONTACT US.

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